Who we are
At Alzifaya, we deeply value your privacy and are fully committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you visit our website or shop with us. By using our site, you agree to the terms of this policy.
Information We Collect
When you browse our website or place an order, we may collect personal details such as your name, phone number, email address, and shipping or billing information. We may also collect technical data like your IP address, browser type, and device details to help improve your shopping experience. Additionally, if you choose to make a purchase, your payment information is securely processed through trusted third-party providers; we do not store or have access to your full payment card details.
How We Use Your Information
The information we collect is used to fulfill your orders, send order updates, and provide customer support. We also use it to improve our website, personalize your shopping experience, and inform you of our latest promotions, new arrivals, or special offers. Any communication will always be respectful and relevant to your interests. We believe in building a trusted relationship with our customers, which includes only sending marketing messages if you’ve given us permission to do so.
Third-Party Sharing
Alzifaya does not sell, rent, or trade your personal information to any third parties. However, in order to deliver your orders and operate efficiently, we may share limited information with service providers such as delivery companies, payment processors, and email or SMS communication platforms. These partners are carefully selected and are bound by confidentiality agreements to ensure your data remains secure and is only used for the intended purpose.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to provide you with a smoother browsing experience. Cookies help remember your preferences, keep your cart updated, and allow us to analyze how visitors interact with our website. This data helps us continuously improve our services. You have the option to disable cookies through your browser settings, although doing so might affect some features or functionality on our website.
Keeping Your Data Safe
We take your data security seriously. We implement a range of technical and organizational measures to protect your personal information from unauthorized access, misuse, or loss. While no system is completely foolproof, we constantly monitor and update our systems to keep your information as safe as possible.
Your Rights and Choices
You have the right to access, update, or delete your personal information stored with us. If at any point you wish to unsubscribe from promotional emails or messages, you can do so with a simple request, and we’ll make sure your preferences are respected. To request access to your data or make changes, you can contact our support team anytime.
Updates to This Policy
This privacy policy may be updated from time to time to reflect changes in our services, technologies, or legal requirements. Whenever we make changes, we’ll update the “Effective Date” at the top of the page so you always know when it was last revised. We encourage you to review this page occasionally to stay informed about how we protect your information.
