These terms and conditions govern your use of our website and services. By accessing or shopping on alzifaya.shop, you agree to follow the terms outlined below. If you do not agree with any part of these terms, we kindly ask you not to use our website.
Use of Our Website
Our website is intended for personal, non-commercial use. You agree not to misuse our services, tamper with the website, or copy any of its content without permission. All images, product descriptions, designs, and logos are the property of Alzifaya and cannot be used or reproduced elsewhere without written consent.
Product Descriptions and Availability
We make every effort to display our products accurately, including details such as size, color, and finish. However, due to lighting and screen differences, actual products may slightly vary. All products listed on the site are subject to availability, and we reserve the right to modify or discontinue items at any time without prior notice.
Pricing and Payments
All prices listed on our website are in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise. We reserve the right to update our pricing at any time. Orders are only confirmed once payment is successfully processed. We offer secure payment options through trusted third-party providers. Cash on delivery is also available for customers within Pakistan.
Order Processing and Delivery
Once your order is placed, you will receive a confirmation message. Orders are usually processed within one to two business days. Delivery timelines may vary depending on your location, but most orders arrive within 3 to 7 working days. We are not responsible for delays caused by courier companies or unforeseen circumstances such as weather or holidays.
Returns and Exchanges
Customer satisfaction is important to us. If you are not fully satisfied with your purchase, you may request a return or exchange within seven days of receiving your order, provided the product is unused and in its original packaging. Damaged or incorrect items must be reported within 48 hours of delivery. Refunds or replacements will be provided based on the situation.
Cancellations
If you wish to cancel your order, please contact us as soon as possible. Orders that have already been dispatched cannot be cancelled. In case of prepaid orders, the refund process will begin once the cancellation is confirmed and approved.
Intellectual Property
All content on alzifaya.shop including text, graphics, logos, and product images, is the intellectual property of Alzifaya. Any unauthorized use of our content is strictly prohibited.
Limitation of Liability
Alzifaya shall not be held responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website. While we do our best to provide secure and reliable service, we do not guarantee the website will always be error-free or uninterrupted.
Changes to These Terms
We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon being posted on this page. Continued use of our site following any updates means you accept those changes.
Governing Law
These terms and conditions are governed by the laws of Pakistan. Any disputes related to our services shall be handled by the appropriate legal authorities within the jurisdiction of Pakistan.
